Fire and Ice:

Tour Contents：

Our destination on
this tour is Chena Hot Springs, famous for its soothing waters, it’s ice museum
with carved ice sculptures and at night, more chances to see the Aurora.

Chena has indoor and
outdoor pools. In the summer, enjoy the bustle of its resort town life.  During the winter, experience the thrill of
soaking in steaming water while enjoying the gorgeous fairytale views of snow around
you. Sometimes ice crystals will form on your eyelashes and hair while your
body is completely warm! This is one of the most interesting hot springs in the
world.

Chena Hot Springs’ Ice Museum is open year around
and allows you to see the ice-sculptures of world famous sculpting masters. Explore
“rooms” made out of ice as well as free standing sculptures. For an extra fee
of $15, you can choose to drink an Apple Martini at their ice bar out of a
cocktail glass made of ice. Experience a drink like no other!

*Please note：1) The outdoor pool is closed to children under 12 years of age. 

Inclusions：

Round trip
transportation, entrance ticket to hot springs,  1 bottle of water, multi-lingual guide. (To
guarantee a Chinese speaking guide, the group booking the tour must be at least
6 people.)

Food and drink at the site, Apple Martini, wifi, 25 cents for a
locker, swimwear, towel, (these can be purchased on site if necessary), tips
for driver and guide ($8 and above is the suggested tip per guest per activity.)

Day Tour Schedule

 Tour pick-ups begin at 11:00 am.  Depending on the condition of the road, the
drive to Chena will last about 1 hour and 15 minutes. After you arrive, please
remain in the vehicle for a few short minutes while your guide collects the
ticket. Then you will have about 2 hours to enjoy the wonderful waters of the
hot springs and you can also check out the gift shop, café’ or take a look at
the reindeer next to the pool.  At 5:00
p.m. you will meet up with your guide to return to Fairbanks and will reach
your hotel about 6:30 p.m. (If you wish to take a tour of the Ice Museum, you
can purchase tickets for a 1:00 p.m. tour or a 3:00 p.m. tour)

*Please note that pick-ups are at various
hotels. Your exact pick-up time will be determined by our office and you will
be notified 1-2 days before your tour. Make sure to leave contact information.

CANCELLATION POLICY:

Winter Day Tours

30 days or more before- 100% is recoverable by client

15-29 days before- 75% is recoverable by client. 

7-14 days before 50%  is recoverable by client. 

Less than 7 days- 0%  is recoverable by client. 

*We will not refund your money if you missed any activity due to
lateness or your own reasons.

All of our tours require at least 2 people to depart. If you
book as a single person, be advised that your tour may need to be rescheduled
or cancelled if no others book at that time. 

In Alaska, winter weather conditions sometimes influence our
scheduled activities. If for reasons of safety, we feel it necessary to cancel
your booked activity, we will first try to reschedule it. If that is not
possible, we will refund your money. This must be initiated by our company and
not the client. 

Aurora Expeditions Fairbanks Winter Pick-up Route

Guidelines:

Aurora Expeditions provides pick-up for all FIT guests (who have pre-booked a tour) at the following hotels starting 1 hour before the beginning of each activity. Guests’ exact pick-up time will not be provided. Guests must wait in the lobby during their assigned pick-up window, which will show on their emailed confirmation order. If they would like an estimated pick up time, they may call the Alaska Operator at: (+907-331-0588). Guides will only wait for guests for 5 minutes after their scheduled pick-up time. If the guests aren’t there on time, they forfeit the right to pick-up and their booked itinerary. No money will be refunded.

Pick-Up Locations

Fairbanks South and East (off of Airport Rd. and Steese Highway): Picked up 30-0 minutes before activity start time

Regency Fairbanks Hotel

Westmark Hotel

Springhill Suites by Marriott

Best Western Plus Pioneer Park

Fairbanks West and North (off of Airport Road and University): Picked up 60-30 minutes before activity start time

Best Western Plus Chena River Lodge

Extended Stay America

Sophie Station Suites

Holiday Inn Express & Suites

Hampton Inn & Suites

Wedgewood Resort

Walmart Parking Lot near the liquor store

Start Times for Activity

Dogsledding- 10 am

City Tour- 12:30 pm

Arctic Circle Tour- 1 pm

Ice Fishing- 1 pm

Chena Hot Springs:  12:00 or 5:30 p.m. * please check if yours is a morning or evening tour

Aurora Viewing- 10:00 p.m.